I'm a Copywriter in a Digital Agency, I was searching for courses that'll help me broaden my skill set. Before signing up for Rob's.
This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles, and practices that enable successful management of modern IT-enabled services.
Recap of key concepts and principles, Review of ITIL4 practices, Importance of ITIL4 in modern-day IT service management.
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