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IT Project Management
Free
16
Jan
This course focuses on the principles and best practices of IT project management, covering all stages of the project life cycle, from initiation to closure. Students will learn how to plan, execute, monitor, control, and close IT projects effectively, while managing stakeholders, risks, and resources. The course also covers various project management methodologies, such as Agile and Waterfall, and provides practical examples and case studies to enhance students’ understanding of IT project management.
Module 1 – Overview of IT Project Management
- Characteristics/Features
- Definition of agile and waterfall approaches
- Difference between agile and waterfall approaches
- Adaptability
- Testing
- Collaboration
Module 2 – Components of IT Infrastructure Management
- Hardware
- Software
- Network
- Wireless and wired access
- Data centre and storage facilities
- Virtual and remote assets
Module 3 – Types of IT Projects
- Software development and initiation
- Hardware installation
- Network system upgrades
- Data management
Module 4 – IT Project Life Cycle
- Initiation
- Planning
- Execution
- Monitoring and Control
- Closure
Module 5 – IT Project Manager Responsibilities
- Project planning and management
- Project support/sponsor
- Capability assurance with existing technology
- Duplicate work minimisation
- Optimal skill utilisation
- Cost and budget maintenance
Module 6 – Challenges of IT Project Managers
- Multiple assumptions during various integrations
- Unclear business requirements
- Changing end-user needs and preferences
- Rapidly changing technology
- Mid-project upgrades
- Remote work
Module 7 – Importance of Effective IT Project Management
- Improved customer relations
- Shorter development time
- Lower costs/Higher quality
- Increased reliability
- Improved productivity
- Better internal coordination
Module 8 – Keys to Successful IT Projects
- Clear end objective
- End-user training/hand-holding
- Defined roles and responsibilities
- Transparent workflow
- Management of scope change
- Risk management
- Adequate documentation
- Good audit process
- Project governance
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